It's 88° in their house, their kids are sweating, and they're calling every HVAC company in the county until someone picks up. FloIQ makes sure it's you — answered, qualified, and on the board, at 2 AM.
📞 Hear it yourself — Alex answers
"My air conditioner stopped working and I've got two kids in the house — do y'all do anything this late?"
"We can have someone out tonight. What's the address? And is the unit not turning on at all, or running without cooling?"
"Running but blowing warm. It's a Trane, maybe six years old."
"Got it — running-not-cooling on a Trane. I've got a 10:15 tonight or first slot tomorrow at 8. Which works?"
No-cool and no-heat calls surge at night and on weekends — exactly when your office is dark. Every one that hits voicemail calls your competitor next.
First heat wave, first freeze: the phone melts and your dispatcher is triple-booked. FloIQ answers line two, three, and four at once.
Replacement quotes die of silence. Lara follows up on every open estimate until it books or says no.
Renewals and tune-up season handled automatically — recurring revenue nobody has to chase.
Rang four times, hung up at :19. FloIQ calls them back in under a minute with a live agent, not a text blast.
Captured leads pushed to ServiceTitan, Housecall Pro, Jobber, or your inbox — clean intake, zero retyping.
"The after-hours calls we used to lose are the ones paying for it. The first weekend it booked a compressor replacement we'd have slept through."
📞 Call Alex — she picks up in two rings