There's water coming through the ceiling and they're calling every plumber in the county until a human answers. FloIQ makes sure it's you โ answered, qualified, and dispatched, at 2 AM.
๐ Hear it yourself โ Alex answers
"A pipe burst upstairs and water's coming through the kitchen ceiling โ can anyone come tonight?"
"Yes โ first, is the water still running? If you can, shut the main valve; it's usually at the meter or where the line enters the house. What's the address?"
"Okay โ it's off. 118 Maple Court. It's coming from the upstairs bathroom."
"Main's off, upstairs bath, ceiling damage at 118 Maple. I'm dispatching the on-call tech now โ he'll call you from the truck within 10 minutes."
Burst pipes, sewage backups, no water โ FloIQ qualifies the emergency, walks them to the shut-off valve, and dispatches while your competitors' phones ring out.
The everyday bread-and-butter calls booked straight onto the board โ no voicemail, no callback tag.
Big-ticket quotes die of silence. Lara follows up on every open estimate until it books or says no.
Anode checks, flush schedules, aging-unit outreach โ recurring revenue nobody has to chase.
Rang four times, hung up at :19. FloIQ calls them back in under a minute with a live agent, not a text blast.
Captured leads pushed to ServiceTitan, Housecall Pro, Jobber, or your inbox โ clean intake, zero retyping.
"Night calls used to go to voicemail and straight to the next name on Google. Now they get answered, the main gets shut off, and my on-call guy walks into a job that's already booked."
๐ Call Alex โ she picks up in two rings